Inbound Marketing: New Media Strategies and Social Media for Offline Business

Understanding the Importance of Social Media for Offline Businesses

Long-time business owners may not think social media and offline business should coexist, but in realtiy, and particularly in today’s marketplace, a social media presence is essential. Brick and mortar businesses can use social media for branding, gaining name recognition and visibility at an extremely reasonable cost. Social media and inbound marketing are valuable tools in an advertising toolkit and should be an integral part of any business’s marketing strategy. Social media is also called the new media marketing.

How can you become involved in social media as an offline business? Start with a blog about your business and what you do. Be sure to update the blog often and encourage participation by way comments. You can research, discovering which social networks your customers use and become a presence on those networks. For example, you can create a Facebook page and invite customers and friends to visit your page. The page will link back to your blog and drive traffic back to your site and provide additional exposure for your business, thus increasing brand awareness.

Twitter is a very popular social media network. Most followers on Twitter are very loyal and will help promote your brand providing you engage without spamming. You must learn the social rules of Twitter and follow them accordingly or you will lose more clients than you will gain but if you use the proper etiquette you will profit for your involvement.

To make social networking work for your company, you must provide useful content that people will want to share. Bloggers today are becoming a leading source of information; work on building relationships with other bloggers through social media networks and they will provide valuable links for you.

Several social networks are specialized for businesses.

Examples include:

LinkedIn

ecademy

Xing

XeeSm

Naymz

viadeo

Explore these and other business/social media sites for the best fit for your company. It may not be wise just to join a large number of networks that you cannot maintain.

LinkedIn is one of the largest and most popular social networking platforms for business. By forming a LinkedIn group related to your company, you can attract possible sales leads. Ask your employees and others in your field to join your group. The group page will be linked to your blog, so users can find you easily. As an expert in your field, you can also answer questions on LinkedIn and gain exposure in that way.

Ecademy, spelled ecademy (small “e”), is another social network for companies and has grown quickly, having a loyal membership base. Ecademy allows you to post your business profile and connect with other entrepreneurs. Business owners can receive advice as well as promote their own services worldwide. Networking groups are a popular destination on ecademy.

Xing claims to be the number one business/social network in Europe. Over eight million people use Xing. Xing sets up connections between businesses so they can find others to meet their needs and sell their services and products. You can search among all the professionals listed to find the right match for your needs. Xing also features groups and popular events, where you can meet other network users. Job seekers will find a separate application for them on Xing.

Naymz is an online network that offers some different features from some of the other business networks. Over one million people subscribe to this free service. Naymz offers a blogging feature and identity verification, among other things. The main idea on Naymz is to establish a positive reputation. Users build their reputation score through various assessments. If you have a high-scoring reputation on Naymz, the network will provide you with a sponsored Google listing. Naymz also assists in monitoring internet sources for any time your name appears online.

XeeSM states that they are “a social business application platform.” Professionals can keep all their contacts and their individual social networks together in an orderly fashion. Salespeople are able to reach clients through any number of social media; therefore, time and money are saved. XeeSM also provides a way for recruiters and job seekers to find one another quickly. XeeSM also offers various applications, including a business level app that is quite useful.

Brick and mortar business should embrace new media, inbound marketing, Web 2.0, etc. Social media is a low-cost way to build your image worldwide. Social media and inbound marketing are the future of advertising; it is better to become involved sooner than later but in the right way, with an overall marketing strategy designed to create brand awareness and a unique online identity, the ultimate Internet image.

Would you like to talk about your business’s social media strategy? Allow us to help you create brand awareness and a social media identity that will connect with your target audience!

Contact Us Today!

John Zajaros

The Ultimate Internet Image
Lakewood, Ohio 44107
216-712-7004 (bus)
440-821-7018 (cell)
johnz@ultimateinternetimage.com

What is Inbound Marketing and Why is it Essential to my Offline Business Survival?

What is Inbound Marketing and How is it Important to my Business?

You’ve worked hard on your online or brick and mortar business and feel prepared to offer consumers something they need, but how do you bridge the gap between those potential consumers and your high-quality content, products, or services? Inbound Marketing utilizes an understanding of how consumers actually use the Internet to seek information and make purchases, and applies this understanding to every element of content, advertising design, and overall marketing strategy.

Whether you have an established Internet image or are in the conceptual stages, working on your website, taking advantage of the Internet’s vast marketing resources can be a daunting task worthy of serious consideration, a perhaps the help of someone qualified. Even the web savvy can benefit from the professional assistance offered by an inbound marketing consultant. Ultimate Internet Image offers the advice and expertise you need to establish that ultimate Internet presence and build the consistent and convertible Internet traffic your business needs to survive and flourish.

How is Inbound Marketing Different?

In the past, if you wanted to sell a product or service, outbound advertising was your only real option. Expensive billboards, TV commercials, Yellow Page ads, trashy direct mail pieces, telephone prospecting, and radio spots where your only way of reaching consumers; and, this relationship was a one way street. There was usually no way to track how an ad was doing until the campaign was over, if then. How do you track a billboard ad? At least most of the ones you and I see every day! What happens to most direct mail? Straight from the mail box to “File 13,” the trash basket! When you received your last cold call, how long did it take for you to hang up? There are some marketing firms still engaged in this increasingly obsolete and incredibly ineffective method of marketing, outbound marketing, exclusively.

Ultimately, there must be a balance between inbound and outbound marketing; and, it must be trackable and the return on investment worth the risk. When all is said and done, all advertising has an element of risk. The task of a qualified inbound marketing consultant is to attempt to reduce or, whenever possible, eliminate risk.

Today, the consumer plays an important and active role in the buyer-seller relationship and marketing must reflect this transition. Consumers are identifying themselves, their interests, and their purchasing power, by way of search habits and Internet usage patterns, to anyone with the tools to listen. Your brick-and-mortar business or internet startup needs these tools and a savvy marketing consultant can and will provide them.

How Does Inbound Marketing Work and What are Some of the Key Components?

There are a number of ways to market products online. The Internet will enable you to reach potential clients, patients, and customers in a way outbound marketing cannot.

1. Search Engine Optimization or SEO – SEO is the method of organizing your web content to make it easier for search engines like Google, Yahoo, and Bing to “read” and rank. Search engines use “crawlers” (some call them “spiders” or “bots”), as well as other specialized software, to crawl your content in order to position your website pages on the appropriate search engine results pages (SERPs). By using the proper keywords and metadata, along with improving the website’s architecture, a previously obscure web site can improve its ranking across the Internet and improve overall visibility. This is the most cost-effective, long term strategy for building an online presence and, ultimately, you Internet image.

2. Social Media Marketing – Social Media platforms like Facebook, Twitter, Foursquare, Friendfeed, and LinkedIn (to name a few of thousands) have members in the tens, perhaps hundreds, of millions. Not only does social media reach more people (i.e., consumers of products and services) than any other medium, users of social media organize themselves into marketable niches (i.e., Tribes or congregations). A well constructed social media marketing strategy will reach more people faster than the slickest ad campaign ever devised, and for pennies…or “for free!” An understanding of how people interact on these sites will help you take advantage of the biggest lead generator in the world. Interestingly, like people, these social media platforms all have their distinct personalities; and, there are rules to adher to. Unless you want to be tagged as a spammer, certain death online, the message must be subtle and the focus of your strategy needs to be one of relationship building rather than overt selling. While difficult to track, the results can be impressive, provided the proper strategy is employed.

NOTE: Social media marketing is something of an oxymoron! You do not overtly or aggressively “market” online via social media. Anyone who suggests you should is not someone you want to work with. Being tagged a spammer, as mentioned elsewhere in this article, is the quickest and surest way to being tagged a spammer…and that is a social media death sentence! Keep in mind that the big companies and the “successes” they boast about online have more to do with brand recognition. The results are not about social media marketing strategy, we are comparing apples and oranges because most businesses do not have that sort of brand recognition and must therefore develop brand awareness before they can expect the kind of results the “big guns” derive from their social media marketing efforts.

3. Blogging – Building and maintaining relationships with clients and customers has always been one of the biggest challenges for businesses, and marketers, trying to build a brand and a business. One of the most neglected, most profitable groups of clients, customers, or consumers for any business is their current client base, people who have purchased their information, goods, or services before. A blog is one of the best ways to cultivate new prospects, keep in touch with current prospects, and engage current clients on an ongoing basis. Full featured blog themes provide online endeavors and brick and mortar businesses (i.e., offline businesses) an opportunity to interact prospects, clients, customers, and patients on an ongoing basis, creating previously unimaginable channels for user-feedback, long-term relationships, and even e-commerce.

NOTE: The static website is becoming increasingly obsolete, as well-informed businesses are moving towards full-featured websites and blogs to take ful advantage of the relationship building tools available to them through what Seth Godin and others are referring to as the “new media.” In other words, the static website is rapidly going extinct as Web 2.0 and the new media emerge.

4. Pay-Per-Click or PPC – PPC advertising provides traffic the old-fashioned way, by paying for it. Search engines like Google, Yahoo, Bing, and many others will post your banners, ads, and other approved links and messages, charging you based on your campaign’s architecture and how effectively your ads generate clicks to your site (click thru rate) . Pay-Per-Click can also be very expensive, particularly if you don’t possess the know-how to convert user interest (traffic) into sales. PPC can be an incredibly effective method for generating traffic, leads, prospects, and sales but it must be focused and you must know what you are going…or it can get away from you fast. If you are a novice, you would be wise to spend some time getting a feel for this advertising method before jumping in or keep your daily budget (you are allowed to set a daily maximum spend) to a minimum until you have a sense fo what you are doing. The best case scenario is, of course, to hire a PPC specialist, sometimes referred to as an AdWords specialist, to run your campaign. Most full featured inbound marketing consulting firms will offer this service.

Only by balancing the elements and strategies above can you improve web traffic, and traffic to your business, online or offline; and, build new relationships, and establish a lasting, and ultimate, Internet Image for your business. The best strategy is always to use the experience of others whenever possible. Why reinvent the wheel? Find an inbound marketing consulting firm you have confidence in and allow them to get to know you and your business. In doing so, you will be on your way to what is known as The Ultimate Internet Image.

Don’t leave your business’ future to chance, get an in depth marketing assessment and then get traffic, leads, prospects, and sales!

Contact us today!

John Zajaros
The Ultimate Internet Image
216-712-7004

Excellence, Expectations and Obligation: Relationship Marketing

The Ultimate Internet Image Begins with The Ultimate Real World Relationship

I have been in business in one way or another for almost my entire adult life, since the age of 19. The power of relationship building, regardless of the setting, from the army to academia, has been the reason for my success and has defined who I am today.

Several wise men and women have all echoed the same sentiment:

Your Business Defines and is Defined by Who You Are as An Individual!

I would agree with the above and expand upon it:

We Are Defined By Our Commitments to Each Other and By How Well We Honor Them!

Interestingly, as a salesperson, I never worked well with others, my peers I mean.

Why?

To be perfectly frank about it, I was never a very good salesman!

What I have always been is a very good people-person!

I have never made a sale in my life, and yet I have made tens of thousands in a single month selling.

Why?

Because I do not sell anything, ever, I build a relationship and the sale takes care of itself!

The thing most salespeople miss, the quality I built a reputation and several businesses on, is the relationship!

The sale is the beginning of the relationship, not the end. In fact, everything flows from that initial transaction…the sale comes later.

Let me explain!

At times a sale is made because someone has a specific and immediate need.

The Process!

However, very often the sale is preceded by a process. The process is initiated by a connection of some sort, a feeling out process, if you will.

The Connection!

The connection is made and, if comfortable and determined to be mutually beneficial, it leads to a relationship.

The Relationship!

The relationship is built upon a connection, if the connection is found to be a good one, mutually beneficial to both parties, a relationship is formed.

Trust!

Trusting someone is a big step, difficult for many, impossible for some…and for good reason!

However, without trust, there will be no transaction…of any kind! The relationship is the first test in the process of developing trust.

Interestingly, the Internet has brought forth an amazing transformation, the world is indeed a smaller place. Social media is a window into our thirst for connections, for relationship building, and for friendship…but it entails trust!

Social media marketing, when misunderstood, is often a perversion of the relationship building process.

Social media marketing attempts to capitalize on the longing for connection and relationship building.

Interestingly, most fail to get the nuances of the milieu and pervert the relationship building process, failing miserably and claiming that social media marketing doesn’t work!

Social media marketing fails because the marketer is focused on the marketing and not on the relationship…the center, the linchpin of it all!

Social media is a mirror into the psyche of modern humans; and, it has yielded an interesting challenge:

Who can we trust? In fact, can we trust anyone?

It is a sad commentary on life when the most common phrase most people think of when they think of trust is:

“Don’t trust anyone!”

So, how do we develop trust? How do we break through the defenses in place?

Time and Effort = Results and Experience!

With time, patience, and effort, baby steps if you will, we achieve noticeable results and that experience allows trust to grow. The more time, the more effort, the more results…and our experience with an individual or company builds.

The Bond of Friendship!

With time and effort trust allows a bond to form and the bond builds and friendship is born!

Friendship may have many different forms but the process and the basis are the same:

Connection…Relationship…Time….Effort….Bond…Friendship…Sacred Trust!

To be perfectly honest with you, I’ve had very few clients in my life, fewer customers…I have had a lot of friends who I do business with!

You see, if a friend trusts you with their livelihood, you will honor that relationship with the best you have to offer!

If you provide the best, and take every relationship, marketing or otherwise, to heart, you will never fail.

If a friend trusts you with his or her business, they are demonstrating the ultimate form of trust.

Why?

Because their livelihood, in fact their well-being, and that of their loved ones, is in your hands!

Sacred Trust!

Ultimately, if you take this approach and internalize the mindset, you will never fail! In fact, you will have more business than you can possibly handle!

If you view every relationship as a sale, part of the marketing process and nothing more, you are doomed to repeated
failure.

Success and/or Failure is a Consequence of Mindset!

If you treat your customers as clients, your clients as friends, your friends with the same trust they place in you, and honor it, you will never go hungry for business or the real nourishment we all crave…

…the connection, built into a relationship, yielding trust, solidified by a bond, resulting in a lifelong friendship made stronger by the sacred trust conferred upon those we value enough to call…friend!

The money will take care of itself…always!

In fact, money will become an afterthought!

The real value, what defines us, will be the number of friendships we have forged over a lifetime.

Time and Effort

The satisfaction of helping others, the effort, combined with time, yielding a friendship and building into a sacred trust will yield success beyond measure:

Financial – Personal – Spiritual!

Treat your customers as clients, your clients as friends, and your friends as family…you will never know lasting failure!

Contact me anytime!

John

Professor John P. J. Zajaros, Sr.
216-712-6526 (24/7)
216-539-7412 (24/7)
Skype: johnzajaros1
johnz@ultimateinternetimage.com
excellencepaidforward@gmail.com (for a personal response)

PS, For a free in depth consultation and competitive analysis contact me at the numbers above, I will return the request personally!